Susan, Anne, Linda, Samantha and June
Receptionists provide an important link between patients and the practice and are your initial contact point for general enquiries.
They can provide basic information on services and direct you to the right person depending on your health issue or query.
Receptionists make most of the patient appointments with the GPs and nurses.
They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, forwarding messages about results, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.